FAQs about gluten intolerance and food allergies

Frequently Asked Questions

G Free was set up to tackle the disappointing lack of good tasting gluten and wheat free foods. Its founder, Paula Deacon, herself suffered from a severe wheat allergy and spent years after diagnosis researching diets, available options and finally her own recipes to help fill the gap.

Many years of experience in food production and food intolerance has led to G Free's genuine focus on providing solutions to food allergies. You may find the answers to some of your own questions below.

Q: I have Coeliac Disease - what ingredients must I avoid?

A: Coeliac sufferers must avoid any foods containing gluten or those manufactured in factories that also produce gluten or wheat products because of the real risk of contamination. Labels must be studied for added ingredients, especially modified starch which may be wheat based. Manufacturers must state in the ingredients list what grain has been used, but it is not yet compulsory to add an allergy box with “contains gluten”, so it is important to read the ingredients list.

Q: I have Coeliac Disease - are your products suitable for me?

A: Yes, all our products are suitable for coeliacs.

Q. Are your products suitable for people with a wheat intolerance?

A: Yes. Unlike many producers of gluten free products we do not use codex wheat starch

Q: Are all your products suitable for vegetarians and vegans?

A: All our products are suitable for vegetarians but not for vegans.

Q: Do you produce lactose free products?

A: All our breads and ciabattas are made with soya milk and are lactose free. Lactose free panttas are available on request. Suitable cakes are indicated in Our Products page.

Q: Can your products be frozen?

A: Our breads can be frozen for up to 3 months, and all our other products for up to 6 months. If there is any condensation in the bag (often caused in the distribution process due to temperature changes) it is advisable to repackage in freezer bags. It is always best to defrost them by removing the bag and leaving at room temperature.

Q: How should I store your products?

A: It is especially important to take note of the shelf life and store appropriately. Breads should always be stored in cool, dry conditions below 20ºC. Don't forget they freeze well, so can always be sliced into convenient portions. Cakes should be stored as breads and once open, kept in an air tight container.

Q: Where can I buy your products?

A: You can buy our products from many health food shops around the UK or by ordering directly from us.

Q: Do I pay more for online ordering?

A: Not at all. We cover the PayPal charges - it is just like using your credit or debit card at any high street store and many of our customers find it more convenient than paying by cheque.

Please email us if you have any question you’d like answered, and we’ll get back to you as soon a possible with your answer.

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